Our research shows that voluntary approaches towards control tools work best. Self-regulation such as self-imposed limits is the most helpful tool, although self-exclusion may be the best option for some, available for anything between 24 hours and five years depending on the market.
Voluntary control tools summary
|Deposit limits||Help our customers to stay in control of their spend|
|Reality checks||Help our customers to stay in control of their time with alerts at 30min, 60min, 90min intervals|
|Loss limit||Helps our customers control their gambling by setting a loss limit on any product|
> six months
|Helps our customers stay in control by blocking access to their account for a set time period of more than six months or indefinitely|
< six months
|Helps our customers stay in control by blocking access to their account for a set time period of less than six months|
|Product blocks||Let our customers take a break from specific products by restricting access for a set time period|
We always offer our customers what local gambling regulation requires or recommends, and often go further, offering permanent self-exclusion and, in severe cases, closing the account ourselves.