Our research shows that voluntary approaches towards control tools work best. While self-regulation such as self-imposed limits is the most helpful tool, self-exclusion – which can be activated for a period spanning from 24 hours to five years, depending on the market – may be the best option for some.
Voluntary control tools summary
| Tool | Description |
| Deposit limits | Help our customers to stay in control of their spend |
| Reality checks | Help our customers to stay in control of their time with alerts at 30min, 60min, 90min intervals |
| Loss limit | Helps our customers control their gambling by setting a loss limit on any product |
| Self-exclusion > six months |
Helps our customers stay in control by blocking access to their account for a set time period of more than six months or indefinitely |
| Self-exclusion < six months |
Helps our customers stay in control by blocking access to their account for a set time period of less than six months |
| Product blocks | Let our customers take a break from specific products by restricting access for a set time period |
We always offer our customers what local gambling regulation requires or recommends, and often go further, offering permanent self-exclusion and, in severe cases, closing the account ourselves.
